Here you can find the most frequently asked questions. If you don’t find the answer you are looking for, feel free to contact us through the chat box at the bottom of the website.
The seat can be extended by a full 1,9” (5 cm).
The battery is placed inside the frame. It’s possible to access it just by pushing a button.
Yes, it is.
As soon as possible, we will upload detailed video tutorials to our website. We also aim at working together with some bike shops, so that you can easily send there your damaged bike and have it repaired.
No, it can’t. At the moment we are not offering this kind of service.